Returns & Refund Policy

At Little Fish Sushi, we strive for the highest quality in every roll; however, due to the perishable nature of our products, returns are handled via immediate credit or replacement for orders that do not meet our freshness standards. Please contact us within two hours of delivery if there is an issue with your meal.

1

Report the Issue

Contact our customer support team via the app or phone within 120 minutes of receiving your order to report any quality concerns or missing items.

2

Provide Documentation

Snap a clear photo of the food and the receipt to help our chefs investigate the quality concern and improve our service.

3

Verification Process

Our quality assurance team will quickly review your claim to determine if a full refund, partial credit, or redelivery is appropriate.

4

Receive Resolution

Once approved, we will immediately process your refund to your original payment method or dispatch a fresh replacement order to your location.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing